Overview
The Power of Artificial Intelligence & Chatbots
My role: UI/UX Design, Prototyping & Front-End Development
A new service integration, powered by rules and artificial intelligence, developed to provide an enhanced customer service experience.
Requirements
- Scalability and Security
- Maximum Reach
- Performance
- Integration
- Innovation
- Insights
Objectives
- Artificially replicate the patterns of human interactions with machine learning.
- Streamline experiences through innovative use of natural language.
- Maximize customer service value and reach.
- Capture intelligence to gradually grow in scope and gain relevance.
- Provide an enhanced experience that fundamentally simulates human conversations.
Product
Low fidelity wireframe
Design System
