Enhanced Policy Overview

Enhanced Policy Overview

Enhanced Policy Overview

  • UI/UX Design
  • User Research
  • Prototype

Overview

line-arrow-222

Enhanced Policy Overview

My role: UI/UX Design, User Research, Prototype

Liberty Mutual Insurance was looking for a way to enhance the policy overview page based on customer feedback that allowed for easier navigation of policy details and reduced customer frustration. Through extensive, unmoderated user research we discovered that customers preferred a long-form style that presents all of their information in one experience.

Previous experience

Auto

Enhanced experience

Overview

Connect

line-arrow

LinkedIn     Twitter     Facebook     Instagram     CodePen     GitHub     Email

© Made in Indiana

View